Terms of Sale and Use

Who you are buying from

TraderMind is offered by TraderMind. Contact: tradermind.team@gmail.com.

What founding member access is

• A one-time payment for lifetime access to TraderMind for one person, with one account.
• It includes every feature TraderMind has when your access starts and every feature added later. There are no monthly fees.
• “Lifetime” means for as long as TraderMind is offered. If we ever close TraderMind within 2 years of your purchase, we refund the part of your payment that matches the time left in those 2 years.
• Access is personal. You can’t resell or share it.

This is a pre-sale

TraderMind is opening in stages. When you buy, you get access when it opens to founding members. We email you the expected date and send your invitation to the email you used at checkout.

Price and payment

• The price is the one shown on the page and at checkout, and it includes any taxes that apply.
• Payment is processed by Stripe. We never see your card details.
• You receive an invoice by email.

Refunds

• Before your access starts: you can ask for a full refund at any time, for any reason.
• After your access starts: you can still ask for a full refund within 14 days.
• To ask, write to tradermind.team@gmail.com from the email you bought with. Refunds go back to the original payment method, usually within 5 to 10 working days.

Using TraderMind

• Not financial advice. TraderMind is a journal and analysis tool. Nothing in it is investment advice, and every trading decision and its result is yours.
• Keep your password to yourself. You are responsible for what happens in your account.
• Don’t try to access other people’s data, break or overload the service, or use it for anything illegal. We may suspend accounts that do.
• Your journal is yours. We only use it to run the service (see the Privacy Policy), and you can ask for a copy or its deletion at any time.

Availability and changes

We work to keep TraderMind available and your data safe, but we can’t promise it will never be interrupted. We may change or improve features; we won’t take away the lifetime access you paid for. If these terms change, we tell account holders by email; the version in force when you bought keeps applying to your purchase.

Liability

We are not liable for trading losses or for decisions made using the app. Otherwise, our liability is limited to the amount you paid us, except where the law doesn’t allow it to be limited. Nothing here removes the rights you have as a consumer under the law of your country.

Law and complaints

These terms are governed by Portuguese law. If you have a complaint, write to us first and we will try to solve it. If we can’t agree, consumers can turn to the national consumer arbitration centre, CNIACC (www.cniacc.pt), or to the courts.